Description
Shipping Information
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Returns policy:
You may return most new, unopened items within 30 days of
delivery for a full refund. We'll also pay the return shipping costs if the return is a result of
our error (you received an incorrect or defective item, etc.).
You should expect
to receive your refund within four weeks of giving your package to the return shipper, however, in
many cases you will receive a refund more quickly. This time period includes the transit time for us
to receive your return from the shipper (5 to 10 business days), the time it takes us to process
your return once we receive it (3 to 5 business days), and the time it takes your bank to process
our refund request (5 to 10 business days).
If you need to return an item,
simply login to your account, view the order using the 'Complete Orders' link under the My Account
menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've
received and processed the returned item.
Shipping details:
We can
ship to virtually any address in the world. Note that there are restrictions on some products, and
some products cannot be shipped to international destinations.
When you place an
order, we will estimate shipping and delivery dates for you based on the availability of your items
and the shipping options you choose. Depending on the shipping provider you choose, shipping date
estimates may appear on the shipping quotes page.
Please also note that the
shipping rates for many items we sell are weight-based. The weight of any such item can be found on
its detail page. To reflect the policies of the shipping companies we use, all weights will be
rounded up to the next full pound.
